Terms and Conditions

Welcome to Hoogly. These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Eligibility

To use our website and make purchases, you must:

• Be at least 18 years of age or have the consent of a parent or legal guardian.
• Provide accurate and complete information during registration and checkout.
• Use the website only for lawful purposes.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

3. Products & Availability

• All products displayed on our website are subject to availability.
• We reserve the right to discontinue, modify, or limit the quantity of any product without prior notice.
• Product images are for illustrative purposes and actual products may slightly vary in color, appearance, or packaging.

4. Pricing & Payments

• All prices are displayed in Indian Rupees (INR) unless otherwise specified.
• Prices are subject to change without prior notice.
• Payment must be completed before an order is processed and shipped.
• We use secure payment gateways to process transactions.

Hoogly is not responsible for any additional charges imposed by your bank, payment provider, or card issuer.

5. Orders & Order Confirmation

• Once an order is placed, you will receive an order confirmation.
• Receiving an order confirmation does not guarantee acceptance of your order.
• We reserve the right to cancel or refuse any order due to:
  • Product unavailability
  • Pricing errors
  • Suspicious or fraudulent activity
  • Incorrect customer information

If payment has already been made for a cancelled order, an appropriate refund will be issued.

6. Shipping & Delivery

We strive to deliver orders within the estimated delivery timelines. However, delivery dates are estimates and may vary due to factors beyond our control.

Hoogly is not liable for delays caused by:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Government restrictions
• Courier service delays

Please refer to our Shipping Policy for additional information.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must review the policy before requesting returns, replacements, or refunds.

8. User Accounts

If you create an account with Hoogly, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• All activities that occur under your account.

Please notify us immediately if you suspect unauthorized access.

9. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Text
• Images
• Graphics
• Product descriptions
• Videos
• Designs
• Website layouts

are the property of Hoogly and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Prohibited Activities

Users must not:

• Use the website for unlawful purposes.
• Attempt to interfere with website functionality or security.
• Upload malicious software or harmful content.
• Use automated systems to collect data without authorization.
• Misrepresent personal information.

Violation of these terms may result in suspension or termination of access.

11. Limitation of Liability

To the maximum extent permitted by law, Hoogly shall not be liable for any:

• Direct or indirect damages
• Loss of data
• Loss of profits
• Business interruptions
• Incidental or consequential damages

arising from the use of our website, products, or services.

12. Third-Party Links

Our website may contain links to third-party websites for convenience. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

Users access third-party websites at their own risk.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and protect your information.

14. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will become effective immediately upon posting on this website. Continued use of the website constitutes acceptance of the updated terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Hoogly

Email: info@hoogly.in

Phone: +91 62355 28238

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM